ModelSvit Balkans provides to its clients FREE Worldwide delivery of orders on the following conditions:
| Products value (having all discounts applied) | ≥ 108 BGN (VAT incl.) | ≥120 EURO (VAT incl.) | ≥ 170 EURO (VAT excl.) |
| Destination | Bulgaria | ЕU | Rest of the World |
Standart shipping time* Shipping time as from 24.02.2022* | 1-3 business days 1-3 days | 3-9 business days up to 30 days | 5-25 business days up to 60 days |
*NOTES:
1. The shipping time is statistically defined (as an usual shipping time to the main cities)
2. For parcels addressed to Non-EU counties, where custom release procedures and duty payments are applicable, the appointed transit time could be extended.
3. As from 24.02.2022 any deliveries to Russia and Belarus are ceased till further notice
In case your order doesn't meet the requirement for FREE delivery, we shall arrange it shipping on preferential conditions. In that regard, the following shipping and handling fees* shall be added in the invoice:
| Destination Parcel weight |
ЕU (VAT incl.)
|
International (VAT excl.)
|
|
| Up to 0,25 kg
|
7,20 €
|
7,00 €
|
|
| Up to 0,5 kg
|
9,00 €
|
10,00 €
|
|
| Up to 1 kg
|
13,50 €
|
14,50 €
|
|
| Up to 2 kg
|
20.40 €
|
20,50 €
|
|
| Up to 3 kg
|
31,20 €
|
38,00 €
|
|
| Up to 4 kg
|
36.00 €
|
46,00 €
|
*NOTE: The special handling and shipping fees for the territory of Bulgaria are described at the bulgarian version of the site.
The shipment of the orders is carried out by:
• 
– to Bulgaria, Greece and Romania;
• 
Priority Air mail or 
economy Courier services – to EU and Balkans countries;
• Priority Air mail – to all non-EU counties;
IMPORTANT NOTES:
• We don’t deliver to P.O. Boxes;
• We don’t deliver to Russia and Belarus since 24th Feb 2022
• All items will only be shipped to the shipping address filled in during your registration process. Please make sure your address is correct and there is an access to it;
• In case the clients could not be found / accessed at the delivery address, the Shipper shall leave a Notification about the parcel availability in defined Post Station/Courier Office. The Client has 15 calendar days to obtain it, otherwise ordered goods shall be resend to ModelSvit Balkans and the order shall be cancelled. In that case ModelSvit Balkans have rights to withhold order payment as a penalty
• Import duty and taxes are buyer's responsibility;
• The delivery term covers technical/handling processing of the orders and the transit shipping time (defined above). The handling process usually takes 1-2 day, as from the date of order payment validation, which should be done by Modelsvit Balkans in written and send to your mail. Usually the transactions via Credit/debit cards are registered momently, but the bank transfers take up to 2-3 working days. In that regard, if in that term you wouldn't have any payment confirmation, please contact us via the online Contact form, or reach directly our Customer Service Department by the following email: sales@modelsvit-eshop.com;
• There is a probability for extended handling period to 5 working days during the period of seasonal sales. If such a case, ModelSvit Balkans shall notify you in advance via email or by Announcement in the News section of the e-shop;
All orders, received in the period 24 Dec- 2 Jan ( Announced Days-off) , shall be dispatched on 3rd and 4th Jan
• Rarely, the shipment of the order could be performed in two sets. In that case, if the order doesn't cover the free delivery conditions, the client shall pay only the first shipping and handling charges, meanwhile the other shipping costs shall be on ModelSvit Balkans account;
• Detailed information regarding our Claims and Return Policy could be found HERE;
• ModelSvit Balkans Ltd. reserves the right to make changes in the terms of free delivery for the e-shop.
